Free ServiceM8 Training*
"Kate's ability to listen, build rapport and provide clear, practical recommendations helped businesses diversify, grow and scale. Should the opportunity arise we would value the chance to bring her into the team and work with her again."
Nathan Jones, SNAB Program, Deloitte Australia
"Dedicated, professional, and made a true impact on the businesses she supported."
Claire Szatsznajder, Partner, Deloitte Australia
"Kate's dedication, flexibility, and customer-focused approach have made a real difference to our operations."
Cairns Cars Group
"Implementing ServiceM8 with Kate has halved the number of hours I spend on the computer when I get home from work."
Tropical Backflow
"So glad to find someone local who is an expert in this field! Also, someone who regards quality assurance and attention to detail as of high importance"
C. Tonon
"With Kate's friendly expertise help we now use an online app which has seen an increase in our volunteering engagement and saves us time and paperwork."
Cairns Surf Lifesaving Club
# Privacy Policy
**Last Updated: October 28, 2025**
ADOPTECH is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth).
## 1. What Information We Collect
We collect personal information when you:
- Fill out forms on our website
- Email or call us
- Request quotes or information
- Subscribe to updates
- Use our services
This may include your name, email address, phone number, business details, and any other information you provide to us.
We only collect information that we need to provide our services to you.
## 2. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide our services to you
- Send you information about our services (if you've agreed to receive it)
- Process payments
- Improve our website and services
- Meet legal requirements
We will only use your information for the purposes you would reasonably expect.
## 3. How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. This includes using secure systems and limiting who can access your information.
However, no internet transmission or storage system is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.
## 4. Who We Share Your Information With
We do not sell or rent your personal information to anyone.
We may share your information with:
- Service providers who help us run our business (like payment processors, email platforms, or website hosting)
- Professional advisors (accountants or lawyers) when necessary
- Government agencies if required by law
Any service providers we use are required to protect your information.
We may use examples of our work, including images and testimonials, for marketing purposes. If you don't want us to use materials related to your business, please let us know in writing.
## 5. Marketing Communications
If you've agreed to receive marketing from us, we may send you information about our services and updates.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly
Even if you unsubscribe from marketing, we may still need to contact you about services you've requested.
## 6. Cookies and Website Information
Our website may collect information like your IP address, browser type, and pages you visit. We use this to improve our website and understand how people use it.
You can disable cookies in your browser settings, but this may affect how the website works.
## 7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe your child has provided us with their information, please contact us and we will delete it.
## 8. Overseas Transfers
Some of the services we use to run our business may store or process your information outside Australia (for example, cloud hosting or email services based overseas).
By providing your information to us, you consent to this. We take reasonable steps to ensure your information is protected, but overseas countries may have different privacy laws than Australia.
## 9. How Long We Keep Your Information
We keep your information for as long as we need it to provide our services and meet legal requirements. When we no longer need it, we will securely delete or destroy it.
## 10. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your information if it's wrong or out of date
- Request deletion of your information in certain circumstances
- Withdraw consent for how we use your information
- Make a complaint about how we've handled your information
To exercise these rights, please contact us using the details below. We may need to verify your identity before processing your request.
In some cases, we may not be able to provide access or delete information where we're required to keep it by law.
## 11. Links to Other Websites
Our website may link to other websites. We're not responsible for the privacy practices of those websites. Please read their privacy policies before giving them your information.
## 12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll post the updated version here with a new date. Please check back occasionally to stay informed.
## 13. Complaints
If you have concerns about how we've handled your information, please contact us first using the details below. We'll do our best to resolve your concerns.
If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):
**Office of the Australian Information Commissioner**
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
## 14. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:
**Appit Consulting Pty Ltd (trading as ADOPTECH)**
Email: info@appitconsulting.com.au
Phone: +61408449860
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*This Privacy Policy is effective as of the date stated above.*